Getting Comfortable With The Basics

Remote Support for Windows, Mac, and Android phones and tablets.

We have implemented a software system/tool to remotely connect to your computer. This allows us to provide remote help installing a program, using an application, fix a problem…

With TeamViewer Quick Support or Chrome Remote Desktop tool, you can allow me to remotely connect to your PC. No installation is required, you download then run the web application by clicking one of the icons below.

Click this link to start Windows Remote Support software download. 

RemoteSupport  Click this link to launch Chrome Remote Desktop and start app download. 

Chrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook. Computers can be made available on a short-term basis for scenarios such as ad hoc remote support, or on a more long-term basis for remote access to your applications and files. All connections are fully secured. 

Chromebook Remote Desktop help screens

Click this link to start MAC Remote Support software download. 


When the connection is activated we can see your computer screen, move your mouse pointer, click on buttons, and even type into windows on your screen. At all times during this process, you can see everything we do and disconnect any time if you choose.

Remote Support for Android phones and tablets.

Install TeamViewer QuickSupport on your mobile device to enable us to connect to your Android device to provide you with assistance.
Alternately on Android your phone or tablet go to the Play Store, search for "TeamViewer QuickSupport" and install it.

With TeamViewer QuickSuppor we connect and view your iPhone or iPad screen.

TeamViewer QuickSupport for iOS – Open iTunes to buy and download the free apps.

You can now receive technical remote support for your iOS device. We have the ability to view device information, push Wi-Fi settings, and much more.


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